How do I add an account?
Please fill out the account application form and send it to the SHIROKANE Support Team by email. (If you have an application form sent to you by the SHIROKANE Support Officer, please use the...
FAQ Category: FAQs about the Procedure
Is the “Person Responsible for Accounting” on the application form a person in charge of the accounting department of the university or a person in charge of accounting in the laboratory?
In the “Person Responsible for Accounting” field, please indicate the person who is authorized to make payments as an institution. Depending on the agency, it is usually an accounting manager or an office manager....
I would like to continue to use the computer SHIROKANE for one year, but due to my budget, I can only pay every six months. In this case, does the application need to be submitted twice a year?
If you would like to make a semi-annual request in the Notes column on Input Sheet 2 of the application form, you may submit one request.
If I want to continue using the computer system, by when should I submit the application for use of the computer system?
It must be submitted by the last day of the usage period. However, any changes to your usage, such as course changes or home disk additions, must be submitted at least one week before...
Is it possible to change the corresponding user or the principal investigator?
It is possible. Please list the new corresponding user or principal investigator on the application form and submit it. If you want to change only the corresponding user, you can request a “change” on...
Is it possible to change the group to which my account belongs due to a change in status?
No, I can’t. Please create a new account in the group you are moving to and copy or move the data yourself.
Is there a limit to the number of characters and characters in my SHIROKANE account?
The maximum number of characters in a SHIROKANE account is 8.The available characters are alphanumeric (a-z, -, _) and numeric (1-9, 0).
Can I use the supercomputer SHIROKANE for free?
If you want to use SHIROKANE on a small scale to check the operation of your analysis program, you can use it free of charge. For more information, please see the fee chart page.
Although we initially planned to use the service until the end of the fiscal year, we would like to cancel our account before the end of the fiscal year. Will there be a cancellation charge?
There will be no cancellation charge. A usage fee will be a charged from the month of application to the end of the month of cancellation.
Can we pay you out of the expenses for XX?
The center has no rules about the type of funding from which fees are paid. Please check with the institute to which you belong.
When will the bill be sent to us?
Bills are basically sent by the beginning of the month for users paying by the month, and by the end of the month of application for users paying by the year.
Can an international fellow of the Japan Society for the Promotion of Science use HGC’s SHIROKANE?
Available at. Submit an application to use our SHIROKANE system. There is no need to question your identity to use SHIROKANE.
