{"id":186,"date":"2020-05-21T20:58:29","date_gmt":"2020-05-21T11:58:29","guid":{"rendered":"https:\/\/gc.hgc.jp\/?page_id=186"},"modified":"2020-05-25T02:06:45","modified_gmt":"2020-05-24T17:06:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/gc.hgc.jp\/en\/contact-us\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class='ufaq-faq-list' id='ufaq-faq-list'><style>.ewd-ufaq-post-margin-symbol {\ncolor:#34b8f8;\n}\n\n.ufaq-faq-title {\nbackground-color:#34a8f8;\n}\n\n.ufaq-faq-title-text h4 {\nbackground-color:#34a8f8;\ncolor:#fff;\nfont-size:.9em;\n}\n\n.ufaq-faq-body {\nborder:solid 1px #34a8f8;\nborder-top:none;\npadding-top:30px!important;\npadding-left:10px;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { }\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { }\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { }\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { }\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { }\n.ufaq-faq-header-title a{ }\ndiv.ufaq-faq-title h4 { }\n.ewd-ufaq-post-margin-symbol { }\ndiv.ufaq-faq-post p { }\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { }\ndiv.ewd-ufaq-author-date { }\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { }\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = false;var faq_scroll = false;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-category'><div class='ufaq-faq-category-title' data-categoryid='20-cHQ'><h4>All Questions &amp; Answers<\/span><\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-20-cHQ'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-206-0' data-postid='cHQ-206-0'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-206' data-postid='cHQ-206-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/there-is-a-report-submission-clause-in-the-terms-of-use-but-what-is-the-content-of-the-report\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-206-0'><span id='ewd-ufaq-post-symbol-cHQ-206-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>There is a &#8220;report submission&#8221; clause in the Terms of Use, but what is the content of the report?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-206 ewd-ufaq-hidden' id='ufaq-body-cHQ-206-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-206'>\n<p>The contents of the report described in Article 11 of the Terms and Conditions of Use are based on the published results, if any, of the use of SHIROKANE. You do not need to provide any detailed information, but please provide the title of your paper or book, the URL of your website, or the date, time, and location of your lecture or presentation.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-205-1' data-postid='cHQ-205-1'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-205' data-postid='cHQ-205-1'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/what-is-the-timing-for-submitting-the-report-in-the-terms-and-conditions-do-you-have-a-specific-format\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-205-1'><span id='ewd-ufaq-post-symbol-cHQ-205-1'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>What is the timing for submitting the report in the Terms and Conditions? Do you have a specific format?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-205 ewd-ufaq-hidden' id='ufaq-body-cHQ-205-1'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-205'>\n<p>We receive reports at the end of use or once a year. There is no form for the report. If you need a template, please use one of the three formats on the web page below.<\/p>\n\n\n\n<p>https:\/\/supcom.hgc.jp\/english\/utili_info\/procedure\/keizokuriyou.html<a href=\"\"><\/a><\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-204-2' data-postid='cHQ-204-2'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-204' data-postid='cHQ-204-2'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-i-have-a-non-disclosure-agreement\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-204-2'><span id='ewd-ufaq-post-symbol-cHQ-204-2'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can I have a non-disclosure agreement?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-204 ewd-ufaq-hidden' id='ufaq-body-cHQ-204-2'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-204'>\n<p>It is possible to enter into an NDA. There is a template for this, so please contact us. Please note that the Center will not have any knowledge of the User&#8217;s use of SHIROKANE without disclosure from the User. In addition, we will not use any confidential information that we have learned to support the user.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-203-3' data-postid='cHQ-203-3'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-203' data-postid='cHQ-203-3'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/how-do-i-add-an-account\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-203-3'><span id='ewd-ufaq-post-symbol-cHQ-203-3'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>How do I add an account?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-203 ewd-ufaq-hidden' id='ufaq-body-cHQ-203-3'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-203'>\n<p>Please fill out the account application form and send it to the SHIROKANE Support Team by email. (If you have an application form sent to you by the SHIROKANE Support Officer, please use the most recent version for each group).<br>You will be contacted by email as soon as your account has been added (password will be sent to you). Representatives who are new to the system should submit the application for use of the computer system with the application form.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-202-4' data-postid='cHQ-202-4'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-202' data-postid='cHQ-202-4'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-the-person-in-charge-of-finance-on-the-application-form-a-person-in-charge-of-the-accounting-department-of-the-university-or-a-person-in-charge-of-accounting-in-the-laboratory\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-202-4'><span id='ewd-ufaq-post-symbol-cHQ-202-4'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is the &#8220;Person Responsible for Accounting&#8221; on the application form a person in charge of the accounting department of the university or a person in charge of accounting in the laboratory?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-202 ewd-ufaq-hidden' id='ufaq-body-cHQ-202-4'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-202'>\n<p>In the &#8220;Person Responsible for Accounting&#8221; field, please indicate the person who is authorized to make payments as an institution. Depending on the agency, it is usually an accounting manager or an office manager. We apologize for the inconvenience, but please contact the department in charge of the university, not the accounting staff of the laboratory.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-201-5' data-postid='cHQ-201-5'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-201' data-postid='cHQ-201-5'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-would-like-to-continue-to-use-the-computer-shirokane-for-one-year-but-due-to-my-budget-i-can-only-pay-every-six-months-in-this-case-does-the-application-need-to-be-submitted-twice-a-year\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-201-5'><span id='ewd-ufaq-post-symbol-cHQ-201-5'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I would like to continue to use the computer SHIROKANE for one year, but due to my budget, I can only pay every six months. In this case, does the application need to be submitted twice a year?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-201 ewd-ufaq-hidden' id='ufaq-body-cHQ-201-5'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-201'>\n<p>If you would like to make a semi-annual request in the Notes column on Input Sheet 2 of the application form, you may submit one request.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-200-6' data-postid='cHQ-200-6'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-200' data-postid='cHQ-200-6'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/if-i-want-to-continue-using-the-computer-system-by-when-should-i-submit-the-application-for-use-of-the-computer-system\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-200-6'><span id='ewd-ufaq-post-symbol-cHQ-200-6'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>If I want to continue using the computer system, by when should I submit the application for use of the computer system?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-200 ewd-ufaq-hidden' id='ufaq-body-cHQ-200-6'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-200'>\n<p>It must be submitted by the last day of the usage period. However, any changes to your usage, such as course changes or home disk additions, must be submitted at least one week before the last day of your usage period. If submitted after that time, there may be a delay in reflecting the contents of the application in the system.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-199-7' data-postid='cHQ-199-7'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-199' data-postid='cHQ-199-7'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-it-possible-to-change-the-representative-user-or-the-person-responsible-for-the-research\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-199-7'><span id='ewd-ufaq-post-symbol-cHQ-199-7'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is it possible to change the corresponding user or the principal investigator?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-199 ewd-ufaq-hidden' id='ufaq-body-cHQ-199-7'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-199'>\n<p>It is possible. Please list the new corresponding user or principal investigator on the application form and submit it. If you want to change only the corresponding user, you can request a &#8220;change&#8221; on the account application form. The support staff can confirm that the previous principal investigator has agreed to the change of principal investigator and that the change of principal investigator has been approved. If you do not have this option, we may decline your request.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-198-8' data-postid='cHQ-198-8'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-198' data-postid='cHQ-198-8'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-it-possible-to-change-the-group-to-which-my-account-belongs-due-to-a-change-in-status\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-198-8'><span id='ewd-ufaq-post-symbol-cHQ-198-8'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is it possible to change the group to which my account belongs due to a change in status?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-198 ewd-ufaq-hidden' id='ufaq-body-cHQ-198-8'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-198'>\n<p>No, I can&#8217;t. Please create a new account in the group you are moving to and copy or move the data yourself.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-197-9' data-postid='cHQ-197-9'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-197' data-postid='cHQ-197-9'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-there-a-limit-to-the-number-of-characters-and-characters-in-my-shirokane-account\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-197-9'><span id='ewd-ufaq-post-symbol-cHQ-197-9'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is there a limit to the number of characters and characters in my SHIROKANE account?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-197 ewd-ufaq-hidden' id='ufaq-body-cHQ-197-9'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-197'>\n<p>The maximum number of characters in a SHIROKANE account is 8.<br>The available characters are alphanumeric (a-z, -, _) and numeric (1-9, 0).<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-196-10' data-postid='cHQ-196-10'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-196' data-postid='cHQ-196-10'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-i-use-the-supercomputer-shirokane-for-free\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-196-10'><span id='ewd-ufaq-post-symbol-cHQ-196-10'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can I use the supercomputer SHIROKANE for free?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-196 ewd-ufaq-hidden' id='ufaq-body-cHQ-196-10'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-196'>\n<p>If you want to use SHIROKANE on a small scale to check the operation of your analysis program, you can use it free of charge. For more information, please see the fee chart page.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-195-11' data-postid='cHQ-195-11'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-195' data-postid='cHQ-195-11'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/although-we-initially-planned-to-use-the-service-until-the-end-of-the-fiscal-year-we-would-like-to-cancel-our-account-before-the-end-of-the-fiscal-year-will-there-be-a-cancellation-charge\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-195-11'><span id='ewd-ufaq-post-symbol-cHQ-195-11'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Although we initially planned to use the service until the end of the fiscal year, we would like to cancel our account before the end of the fiscal year. Will there be a cancellation charge?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-195 ewd-ufaq-hidden' id='ufaq-body-cHQ-195-11'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-195'>\n<p>There will be no cancellation charge. A usage fee will be a charged from the month of application to the end of the month of cancellation.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-194-12' data-postid='cHQ-194-12'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-194' data-postid='cHQ-194-12'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/an-we-pay-you-out-of-the-expenses-for-xx\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-194-12'><span id='ewd-ufaq-post-symbol-cHQ-194-12'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can we pay you out of the expenses for XX?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-194 ewd-ufaq-hidden' id='ufaq-body-cHQ-194-12'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-194'>\n<p>The center has no rules about the type of funding from which fees are paid. Please check with the institute to which you belong.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-193-13' data-postid='cHQ-193-13'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-193' data-postid='cHQ-193-13'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/when-will-the-bill-be-sent-to-us\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-193-13'><span id='ewd-ufaq-post-symbol-cHQ-193-13'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>When will the bill be sent to us?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-193 ewd-ufaq-hidden' id='ufaq-body-cHQ-193-13'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-193'>\n<p>Bills are basically sent by the beginning of the month for users paying by the month, and by the end of the month of application for users paying by the year.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-192-14' data-postid='cHQ-192-14'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-192' data-postid='cHQ-192-14'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-an-international-fellow-of-the-japan-society-for-the-promotion-of-science-use-hgcs-shirokane\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-192-14'><span id='ewd-ufaq-post-symbol-cHQ-192-14'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can an international fellow of the Japan Society for the Promotion of Science use HGC&#8217;s SHIROKANE?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-192 ewd-ufaq-hidden' id='ufaq-body-cHQ-192-14'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-192'>\n<p>Available at. Submit an application to use our SHIROKANE system. There is no need to question your identity to use SHIROKANE.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-190-15' data-postid='cHQ-190-15'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-190' data-postid='cHQ-190-15'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-have-forgotten-my-password\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-190-15'><span id='ewd-ufaq-post-symbol-cHQ-190-15'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I have forgotten my password<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-190 ewd-ufaq-hidden' id='ufaq-body-cHQ-190-15'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-190'>\n<p>You can get a new password on the <a href=\"https:\/\/auth.hgc.jp\/auth\/realms\/SHIROKANE\/login-actions\/reset-credentials\">SHIROKANE ACCOUNT MANAGER<\/a>.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-191-16' data-postid='cHQ-191-16'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-191' data-postid='cHQ-191-16'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-have-forgotten-my-passphrase\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-191-16'><span id='ewd-ufaq-post-symbol-cHQ-191-16'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I have forgotten my passphrase<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-191 ewd-ufaq-hidden' id='ufaq-body-cHQ-191-16'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-191'>\n<p>If you have forgotten the passphrase of your private key for SSH connection to the SHIROKANE login node, create a new key pair and register a new public key with SHIROKANE. There is nothing we can do about the passphrase because the private key is what you have.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ufaq-faq-category'><div class='ufaq-faq-category-title' data-categoryid='15-cHQ'><h4>FAQs about Login<\/span><\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-15-cHQ'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-190-17' data-postid='cHQ-190-17'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-190' data-postid='cHQ-190-17'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-have-forgotten-my-password\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-190-17'><span id='ewd-ufaq-post-symbol-cHQ-190-17'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I have forgotten my password<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-190 ewd-ufaq-hidden' id='ufaq-body-cHQ-190-17'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-190'>\n<p>You can get a new password on the <a href=\"https:\/\/auth.hgc.jp\/auth\/realms\/SHIROKANE\/login-actions\/reset-credentials\">SHIROKANE ACCOUNT MANAGER<\/a>.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-191-18' data-postid='cHQ-191-18'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-191' data-postid='cHQ-191-18'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-have-forgotten-my-passphrase\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-191-18'><span id='ewd-ufaq-post-symbol-cHQ-191-18'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I have forgotten my passphrase<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-191 ewd-ufaq-hidden' id='ufaq-body-cHQ-191-18'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-191'>\n<p>If you have forgotten the passphrase of your private key for SSH connection to the SHIROKANE login node, create a new key pair and register a new public key with SHIROKANE. There is nothing we can do about the passphrase because the private key is what you have.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ufaq-faq-category'><div class='ufaq-faq-category-title' data-categoryid='17-cHQ'><h4>FAQs about the Procedure<\/span><\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-17-cHQ'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-203-19' data-postid='cHQ-203-19'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-203' data-postid='cHQ-203-19'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/how-do-i-add-an-account\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-203-19'><span id='ewd-ufaq-post-symbol-cHQ-203-19'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>How do I add an account?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-203 ewd-ufaq-hidden' id='ufaq-body-cHQ-203-19'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-203'>\n<p>Please fill out the account application form and send it to the SHIROKANE Support Team by email. (If you have an application form sent to you by the SHIROKANE Support Officer, please use the most recent version for each group).<br>You will be contacted by email as soon as your account has been added (password will be sent to you). Representatives who are new to the system should submit the application for use of the computer system with the application form.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-202-20' data-postid='cHQ-202-20'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-202' data-postid='cHQ-202-20'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-the-person-in-charge-of-finance-on-the-application-form-a-person-in-charge-of-the-accounting-department-of-the-university-or-a-person-in-charge-of-accounting-in-the-laboratory\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-202-20'><span id='ewd-ufaq-post-symbol-cHQ-202-20'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is the &#8220;Person Responsible for Accounting&#8221; on the application form a person in charge of the accounting department of the university or a person in charge of accounting in the laboratory?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-202 ewd-ufaq-hidden' id='ufaq-body-cHQ-202-20'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-202'>\n<p>In the &#8220;Person Responsible for Accounting&#8221; field, please indicate the person who is authorized to make payments as an institution. Depending on the agency, it is usually an accounting manager or an office manager. We apologize for the inconvenience, but please contact the department in charge of the university, not the accounting staff of the laboratory.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-201-21' data-postid='cHQ-201-21'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-201' data-postid='cHQ-201-21'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-would-like-to-continue-to-use-the-computer-shirokane-for-one-year-but-due-to-my-budget-i-can-only-pay-every-six-months-in-this-case-does-the-application-need-to-be-submitted-twice-a-year\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-201-21'><span id='ewd-ufaq-post-symbol-cHQ-201-21'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I would like to continue to use the computer SHIROKANE for one year, but due to my budget, I can only pay every six months. In this case, does the application need to be submitted twice a year?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-201 ewd-ufaq-hidden' id='ufaq-body-cHQ-201-21'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-201'>\n<p>If you would like to make a semi-annual request in the Notes column on Input Sheet 2 of the application form, you may submit one request.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-200-22' data-postid='cHQ-200-22'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-200' data-postid='cHQ-200-22'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/if-i-want-to-continue-using-the-computer-system-by-when-should-i-submit-the-application-for-use-of-the-computer-system\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-200-22'><span id='ewd-ufaq-post-symbol-cHQ-200-22'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>If I want to continue using the computer system, by when should I submit the application for use of the computer system?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-200 ewd-ufaq-hidden' id='ufaq-body-cHQ-200-22'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-200'>\n<p>It must be submitted by the last day of the usage period. However, any changes to your usage, such as course changes or home disk additions, must be submitted at least one week before the last day of your usage period. If submitted after that time, there may be a delay in reflecting the contents of the application in the system.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-199-23' data-postid='cHQ-199-23'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-199' data-postid='cHQ-199-23'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-it-possible-to-change-the-representative-user-or-the-person-responsible-for-the-research\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-199-23'><span id='ewd-ufaq-post-symbol-cHQ-199-23'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is it possible to change the corresponding user or the principal investigator?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-199 ewd-ufaq-hidden' id='ufaq-body-cHQ-199-23'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-199'>\n<p>It is possible. Please list the new corresponding user or principal investigator on the application form and submit it. If you want to change only the corresponding user, you can request a &#8220;change&#8221; on the account application form. The support staff can confirm that the previous principal investigator has agreed to the change of principal investigator and that the change of principal investigator has been approved. If you do not have this option, we may decline your request.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-198-24' data-postid='cHQ-198-24'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-198' data-postid='cHQ-198-24'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-it-possible-to-change-the-group-to-which-my-account-belongs-due-to-a-change-in-status\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-198-24'><span id='ewd-ufaq-post-symbol-cHQ-198-24'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is it possible to change the group to which my account belongs due to a change in status?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-198 ewd-ufaq-hidden' id='ufaq-body-cHQ-198-24'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-198'>\n<p>No, I can&#8217;t. Please create a new account in the group you are moving to and copy or move the data yourself.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-197-25' data-postid='cHQ-197-25'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-197' data-postid='cHQ-197-25'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-there-a-limit-to-the-number-of-characters-and-characters-in-my-shirokane-account\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-197-25'><span id='ewd-ufaq-post-symbol-cHQ-197-25'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is there a limit to the number of characters and characters in my SHIROKANE account?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-197 ewd-ufaq-hidden' id='ufaq-body-cHQ-197-25'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-197'>\n<p>The maximum number of characters in a SHIROKANE account is 8.<br>The available characters are alphanumeric (a-z, -, _) and numeric (1-9, 0).<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-196-26' data-postid='cHQ-196-26'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-196' data-postid='cHQ-196-26'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-i-use-the-supercomputer-shirokane-for-free\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-196-26'><span id='ewd-ufaq-post-symbol-cHQ-196-26'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can I use the supercomputer SHIROKANE for free?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-196 ewd-ufaq-hidden' id='ufaq-body-cHQ-196-26'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-196'>\n<p>If you want to use SHIROKANE on a small scale to check the operation of your analysis program, you can use it free of charge. For more information, please see the fee chart page.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-195-27' data-postid='cHQ-195-27'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-195' data-postid='cHQ-195-27'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/although-we-initially-planned-to-use-the-service-until-the-end-of-the-fiscal-year-we-would-like-to-cancel-our-account-before-the-end-of-the-fiscal-year-will-there-be-a-cancellation-charge\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-195-27'><span id='ewd-ufaq-post-symbol-cHQ-195-27'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Although we initially planned to use the service until the end of the fiscal year, we would like to cancel our account before the end of the fiscal year. Will there be a cancellation charge?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-195 ewd-ufaq-hidden' id='ufaq-body-cHQ-195-27'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-195'>\n<p>There will be no cancellation charge. A usage fee will be a charged from the month of application to the end of the month of cancellation.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-194-28' data-postid='cHQ-194-28'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-194' data-postid='cHQ-194-28'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/an-we-pay-you-out-of-the-expenses-for-xx\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-194-28'><span id='ewd-ufaq-post-symbol-cHQ-194-28'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can we pay you out of the expenses for XX?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-194 ewd-ufaq-hidden' id='ufaq-body-cHQ-194-28'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-194'>\n<p>The center has no rules about the type of funding from which fees are paid. Please check with the institute to which you belong.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-193-29' data-postid='cHQ-193-29'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-193' data-postid='cHQ-193-29'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/when-will-the-bill-be-sent-to-us\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-193-29'><span id='ewd-ufaq-post-symbol-cHQ-193-29'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>When will the bill be sent to us?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-193 ewd-ufaq-hidden' id='ufaq-body-cHQ-193-29'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-193'>\n<p>Bills are basically sent by the beginning of the month for users paying by the month, and by the end of the month of application for users paying by the year.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-192-30' data-postid='cHQ-192-30'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-192' data-postid='cHQ-192-30'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-an-international-fellow-of-the-japan-society-for-the-promotion-of-science-use-hgcs-shirokane\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-192-30'><span id='ewd-ufaq-post-symbol-cHQ-192-30'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can an international fellow of the Japan Society for the Promotion of Science use HGC&#8217;s SHIROKANE?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-192 ewd-ufaq-hidden' id='ufaq-body-cHQ-192-30'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-192'>\n<p>Available at. Submit an application to use our SHIROKANE system. There is no need to question your identity to use SHIROKANE.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ufaq-faq-category'><div class='ufaq-faq-category-title' data-categoryid='19-cHQ'><h4>FAQs for Continuing Use<\/span><\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-19-cHQ'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-200-31' data-postid='cHQ-200-31'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-200' data-postid='cHQ-200-31'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/if-i-want-to-continue-using-the-computer-system-by-when-should-i-submit-the-application-for-use-of-the-computer-system\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-200-31'><span id='ewd-ufaq-post-symbol-cHQ-200-31'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>If I want to continue using the computer system, by when should I submit the application for use of the computer system?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-200 ewd-ufaq-hidden' id='ufaq-body-cHQ-200-31'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-200'>\n<p>It must be submitted by the last day of the usage period. However, any changes to your usage, such as course changes or home disk additions, must be submitted at least one week before the last day of your usage period. If submitted after that time, there may be a delay in reflecting the contents of the application in the system.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-199-32' data-postid='cHQ-199-32'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-199' data-postid='cHQ-199-32'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-it-possible-to-change-the-representative-user-or-the-person-responsible-for-the-research\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-199-32'><span id='ewd-ufaq-post-symbol-cHQ-199-32'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is it possible to change the corresponding user or the principal investigator?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-199 ewd-ufaq-hidden' id='ufaq-body-cHQ-199-32'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-199'>\n<p>It is possible. Please list the new corresponding user or principal investigator on the application form and submit it. If you want to change only the corresponding user, you can request a &#8220;change&#8221; on the account application form. The support staff can confirm that the previous principal investigator has agreed to the change of principal investigator and that the change of principal investigator has been approved. If you do not have this option, we may decline your request.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-198-33' data-postid='cHQ-198-33'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-198' data-postid='cHQ-198-33'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-it-possible-to-change-the-group-to-which-my-account-belongs-due-to-a-change-in-status\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-198-33'><span id='ewd-ufaq-post-symbol-cHQ-198-33'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is it possible to change the group to which my account belongs due to a change in status?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-198 ewd-ufaq-hidden' id='ufaq-body-cHQ-198-33'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-198'>\n<p>No, I can&#8217;t. Please create a new account in the group you are moving to and copy or move the data yourself.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ufaq-faq-category'><div class='ufaq-faq-category-title' data-categoryid='18-cHQ'><h4>FAQs for Private Use<\/span><\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-18-cHQ'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-206-34' data-postid='cHQ-206-34'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-206' data-postid='cHQ-206-34'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/there-is-a-report-submission-clause-in-the-terms-of-use-but-what-is-the-content-of-the-report\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-206-34'><span id='ewd-ufaq-post-symbol-cHQ-206-34'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>There is a &#8220;report submission&#8221; clause in the Terms of Use, but what is the content of the report?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-206 ewd-ufaq-hidden' id='ufaq-body-cHQ-206-34'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-206'>\n<p>The contents of the report described in Article 11 of the Terms and Conditions of Use are based on the published results, if any, of the use of SHIROKANE. You do not need to provide any detailed information, but please provide the title of your paper or book, the URL of your website, or the date, time, and location of your lecture or presentation.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-205-35' data-postid='cHQ-205-35'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-205' data-postid='cHQ-205-35'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/what-is-the-timing-for-submitting-the-report-in-the-terms-and-conditions-do-you-have-a-specific-format\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-205-35'><span id='ewd-ufaq-post-symbol-cHQ-205-35'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>What is the timing for submitting the report in the Terms and Conditions? Do you have a specific format?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-205 ewd-ufaq-hidden' id='ufaq-body-cHQ-205-35'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-205'>\n<p>We receive reports at the end of use or once a year. There is no form for the report. If you need a template, please use one of the three formats on the web page below.<\/p>\n\n\n\n<p>https:\/\/supcom.hgc.jp\/english\/utili_info\/procedure\/keizokuriyou.html<a href=\"\"><\/a><\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-204-36' data-postid='cHQ-204-36'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-204' data-postid='cHQ-204-36'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-i-have-a-non-disclosure-agreement\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-204-36'><span id='ewd-ufaq-post-symbol-cHQ-204-36'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can I have a non-disclosure agreement?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-204 ewd-ufaq-hidden' id='ufaq-body-cHQ-204-36'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-204'>\n<p>It is possible to enter into an NDA. There is a template for this, so please contact us. Please note that the Center will not have any knowledge of the User&#8217;s use of SHIROKANE without disclosure from the User. In addition, we will not use any confidential information that we have learned to support the user.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ufaq-faq-category'><div class='ufaq-faq-category-title' data-categoryid='16-cHQ'><h4>FAQs on Fees and Payment<\/span><\/h4><\/div><div class='ufaq-faq-category-inner' id='ufaq-faq-category-body-16-cHQ'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-202-37' data-postid='cHQ-202-37'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-202' data-postid='cHQ-202-37'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/is-the-person-in-charge-of-finance-on-the-application-form-a-person-in-charge-of-the-accounting-department-of-the-university-or-a-person-in-charge-of-accounting-in-the-laboratory\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-202-37'><span id='ewd-ufaq-post-symbol-cHQ-202-37'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Is the &#8220;Person Responsible for Accounting&#8221; on the application form a person in charge of the accounting department of the university or a person in charge of accounting in the laboratory?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-202 ewd-ufaq-hidden' id='ufaq-body-cHQ-202-37'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-202'>\n<p>In the &#8220;Person Responsible for Accounting&#8221; field, please indicate the person who is authorized to make payments as an institution. Depending on the agency, it is usually an accounting manager or an office manager. We apologize for the inconvenience, but please contact the department in charge of the university, not the accounting staff of the laboratory.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-201-38' data-postid='cHQ-201-38'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-201' data-postid='cHQ-201-38'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/i-would-like-to-continue-to-use-the-computer-shirokane-for-one-year-but-due-to-my-budget-i-can-only-pay-every-six-months-in-this-case-does-the-application-need-to-be-submitted-twice-a-year\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-201-38'><span id='ewd-ufaq-post-symbol-cHQ-201-38'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>I would like to continue to use the computer SHIROKANE for one year, but due to my budget, I can only pay every six months. In this case, does the application need to be submitted twice a year?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-201 ewd-ufaq-hidden' id='ufaq-body-cHQ-201-38'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-201'>\n<p>If you would like to make a semi-annual request in the Notes column on Input Sheet 2 of the application form, you may submit one request.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-196-39' data-postid='cHQ-196-39'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-196' data-postid='cHQ-196-39'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/can-i-use-the-supercomputer-shirokane-for-free\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-196-39'><span id='ewd-ufaq-post-symbol-cHQ-196-39'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can I use the supercomputer SHIROKANE for free?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-196 ewd-ufaq-hidden' id='ufaq-body-cHQ-196-39'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-196'>\n<p>If you want to use SHIROKANE on a small scale to check the operation of your analysis program, you can use it free of charge. For more information, please see the fee chart page.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-195-40' data-postid='cHQ-195-40'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-195' data-postid='cHQ-195-40'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/although-we-initially-planned-to-use-the-service-until-the-end-of-the-fiscal-year-we-would-like-to-cancel-our-account-before-the-end-of-the-fiscal-year-will-there-be-a-cancellation-charge\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-195-40'><span id='ewd-ufaq-post-symbol-cHQ-195-40'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Although we initially planned to use the service until the end of the fiscal year, we would like to cancel our account before the end of the fiscal year. Will there be a cancellation charge?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-195 ewd-ufaq-hidden' id='ufaq-body-cHQ-195-40'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-195'>\n<p>There will be no cancellation charge. A usage fee will be a charged from the month of application to the end of the month of cancellation.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-194-41' data-postid='cHQ-194-41'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-194' data-postid='cHQ-194-41'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/an-we-pay-you-out-of-the-expenses-for-xx\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-194-41'><span id='ewd-ufaq-post-symbol-cHQ-194-41'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Can we pay you out of the expenses for XX?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-194 ewd-ufaq-hidden' id='ufaq-body-cHQ-194-41'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-194'>\n<p>The center has no rules about the type of funding from which fees are paid. Please check with the institute to which you belong.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns- ufaq-faq-display-style-Default' id='ufaq-post-cHQ-193-42' data-postid='cHQ-193-42'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-193' data-postid='cHQ-193-42'><a class='ewd-ufaq-post-margin'  href='https:\/\/gc.hgc.jp\/ufaqs\/when-will-the-bill-be-sent-to-us\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-cHQ-193-42'><span id='ewd-ufaq-post-symbol-cHQ-193-42'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>When will the bill be sent to us?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-193 ewd-ufaq-hidden' id='ufaq-body-cHQ-193-42'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-193'>\n<p>Bills are basically sent by the beginning of the month for users paying by the month, and by the end of the month of application for users paying by the year.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class='ewd-ufaq-bottom ewd-ufaq-page-type-Load_More' data-currentpage='0'><form><input type='hidden' name='include_category' value='' id='ufaq-include-category' \/><input type='hidden' name='exclude_category' value='faq-japanese' id='ufaq-exclude-category' \/><input type='hidden' name='orderby' value='date' id='ufaq-orderby' \/><input type='hidden' name='order' value='DESC' id='ufaq-order' \/><input type='hidden' name='post_count' value='-1' id='ufaq-post-count' \/><input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/pages\/186' id='ufaq-current-url' \/><\/form><div class='ewd-ufaq-load-more ewd-ufaq-hidden'><h4>Load More<\/h4><\/div><\/div>\n\n<style type='text\/css'>.ui-autocomplete {background:#FFF; border: #000 solid 1px; max-width:400px; max-height:200px; overflow:auto;}.ewd-ufaq-post-margin-symbol {\ncolor:#34b8f8;\n}\n\n.ufaq-faq-title {\nbackground-color:#34a8f8;\n}\n\n.ufaq-faq-title-text h4 {\nbackground-color:#34a8f8;\ncolor:#fff;\nfont-size:.9em;\n}\n\n.ufaq-faq-body {\nborder:solid 1px #34a8f8;\nborder-top:none;\npadding-top:30px!important;\npadding-left:10px;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { }\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { }\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { }\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { }\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { }\n.ufaq-faq-header-title a{ }\ndiv.ufaq-faq-title h4 { }\n.ewd-ufaq-post-margin-symbol { }\ndiv.ufaq-faq-post p { }\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { }\ndiv.ewd-ufaq-author-date { }\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { }\n<\/style><script>var autocompleteQuestion = 'Yes';\nvar questionTitles = [\"There is a \\\"report submission\\\" clause in the Terms of Use, but what is the content of the report?\",\"What is the timing for submitting the report in the Terms and Conditions? Do you have a specific format?\",\"Can I have a non-disclosure agreement?\",\"How do I add an account?\",\"Is the \\\"Person Responsible for Accounting\\\" on the application form a person in charge of the accounting department of the university or a person in charge of accounting in the laboratory?\",\"I would like to continue to use the computer SHIROKANE for one year, but due to my budget, I can only pay every six months. 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