{"id":1733,"date":"2020-09-14T19:27:52","date_gmt":"2020-09-14T10:27:52","guid":{"rendered":"https:\/\/gc.hgc.jp\/?page_id=1733"},"modified":"2025-09-12T16:27:00","modified_gmt":"2025-09-12T07:27:00","slug":"fault-report","status":"publish","type":"page","link":"https:\/\/gc.hgc.jp\/en\/util-info\/fault-report\/","title":{"rendered":"Fault Report"},"content":{"rendered":"\n<h3>Status of login node<\/h3>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=12\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=10\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=19\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=8\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=6\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=4\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<h3>Status of home and archive disks<\/h3>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=16\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=18\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div id=\"rdp-we-main\" data-resource=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/id\/1459\">\n<div id=\"rdp-we-globalWrapper\">\n\t\t<div id=\"rdp-we-column-content\">\n\t\t\t<div id=\"rdp-we-content\" class=\"mw-body\" role=\"main\">\n\t\t\t\t<a id=\"rdp-we-top\"><\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div id=\"rdp-we-bodyContent\" class=\"mw-body-content\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t<!-- start content -->\n\t\t\t\t\t<div id=\"rdp-we-mw-content-text\" lang=\"ja\" dir=\"ltr\" class=\"mw-content-ltr\">\n\n<h2><span class=\"mw-headline\" id=\"Recent_failures\">Recent failures<\/span><\/h2>\n<h3><span class=\"mw-headline\" id=\"Apr_6.2C_2026\">Apr 6, 2026<\/span><\/h3>\n<p>A failure occurred in archive disk at the following time, but it has been restored now.\n<\/p><p><code>From 09:00, April 5, 2026 - 16:10, April 6, 2026.<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Mar_26.2C_2026\">Mar 26, 2026<\/span><\/h3>\n<p>A failure occurred in snx1.hgc.jp at the following time, but it has been restored now.\n<\/p><p><code>From 08:45, March 26, 2026 - 12:05, March 26, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Mar_24.2C_2026\">Mar 24, 2026<\/span><\/h3>\n<p>A failure occurred in snx1.hgc.jp at the following time, but it has been restored now.\n<\/p><p><code>From 14:40, March 23, 2026 - 15:00, March 24, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Mar_2.2C_2026\">Mar 2, 2026<\/span><\/h3>\n<p>A failure occurred in archive disk at the following time, but it has been restored now.\n<\/p><p><code>From 21:00, February 28, 2026 - 15:50, March 3, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Feb_16.2C_2026\">Feb 16, 2026<\/span><\/h3>\n<p>A failure occurred in rshare1 at the following time, but it has been restored now.\n<\/p><p><code>From 09:03, February 16, 2026 - 18:36, February 16, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Feb_10.2C2026\">Feb 10,2026<\/span><\/h3>\n<p>During the following time period, all users were unable to perform AGE-related operations such as qlogin and qsub. Service has now been restored.\n<\/p><p><code>From 11:55, February 10, 2026 - 13:25, February 10, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Feb_2.2C2026\">Feb 2,2026<\/span><\/h3>\n<p>A failure occurred on the DB server, causing an inability to connect to the MongoDB database during the following time period. Service has now been restored.\n<\/p><p><code>From 17:00, February 2, 2026 - 17:10, February 2, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Jan_30.2C2026\">Jan 30,2026<\/span><\/h3>\n<p>A failure occurred on the DB server, causing temporary unavailability of connections to certain databases (Virtuoso, MongoDB) and the qreport command during the following time period. Service has now been restored.\n<\/p><p><code>From 16:00, January 30, 2026 - 17:50, January 30, 2026<\/code>\n<\/p><p><a rel=\"external_link\" class=\"external free\" href=\"https:\/\/gc.hgc.jp\/util-info\/fault-report\/\" target=\"_new\">https:\/\/gc.hgc.jp\/util-info\/fault-report\/<\/a>\n<\/p>\n<h2><span class=\"mw-headline\" id=\"Past_failures\">Past failures<\/span><\/h2>\n<ul><li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2025\" title=\"en\/fault report 2025\" target=\"_new\" class=\"wiki-link\">en\/fault report 2025<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2024\" title=\"en\/fault report 2024\" target=\"_new\" class=\"wiki-link\">en\/fault report 2024<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2023\" title=\"en\/fault report 2023\" target=\"_new\" class=\"wiki-link\">en\/fault report 2023<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2022\" title=\"en\/fault report 2022\" target=\"_new\" class=\"wiki-link\">en\/fault report 2022<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2021\" title=\"en\/fault report 2021\" target=\"_new\" class=\"wiki-link\">en\/fault report 2021<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2020\" title=\"en\/fault report 2020\" target=\"_new\" class=\"wiki-link\">en\/fault report 2020<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2019\" title=\"en\/fault report 2019\" target=\"_new\" class=\"wiki-link\">en\/fault report 2019<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2018\" title=\"en\/fault report 2018\" target=\"_new\" class=\"wiki-link\">en\/fault report 2018<\/a><\/li><\/ul>\n\n<!-- \nNewPP limit report\nCached time: 20260417022735\nCache expiry: 86400\nDynamic content: false\nCPU time usage: 0.016 seconds\nReal time usage: 0.015 seconds\nPreprocessor visited node count: 39\/1000000\nPreprocessor generated node count: 44\/1000000\nPost\u2010expand include size: 0\/2097152 bytes\nTemplate argument size: 0\/2097152 bytes\nHighest expansion depth: 2\/40\nExpensive parser function count: 0\/100\n-->\n\n<!-- \nTransclusion expansion time report (%,ms,calls,template)\n100.00%    0.000      1 - -total\n-->\n\n<!-- Saved in parser cache with key supcomwiki:pcache:idhash:1459-0!*!0!!ja!*!* and timestamp 20260417022735 and revision id 22943\n -->\n<\/div><div class=\"printfooter\">source:  <a rel=\"external_link\" class=\"external\" href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/id\/1459\">https:\/\/supcom.hgc.jp\/internal\/mediawiki\/id\/1459<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t<!-- end content -->\n\t\t\t\t\t\t\t\t\t\t<div class=\"visualClear\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<!-- end of the left (by default at least) column -->\n\t\t<div class=\"visualClear\"><\/div>\n\t\t\t\t\t\n\t\t<\/div>\n\t\t<\/div><!-- #rdp-we-main -->\n","protected":false},"excerpt":{"rendered":"<p>Status of login node Status of home and archive disks<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1740,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-templates\/child-menu.php","meta":{"_locale":"en_US","_original_post":"https:\/\/gc.hgc.jp\/?page_id=1298"},"_links":{"self":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1733"}],"collection":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/comments?post=1733"}],"version-history":[{"count":8,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1733\/revisions"}],"predecessor-version":[{"id":3579,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1733\/revisions\/3579"}],"up":[{"embeddable":true,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1740"}],"wp:attachment":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/media?parent=1733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}