{"id":1733,"date":"2020-09-14T19:27:52","date_gmt":"2020-09-14T10:27:52","guid":{"rendered":"https:\/\/gc.hgc.jp\/?page_id=1733"},"modified":"2025-09-12T16:27:00","modified_gmt":"2025-09-12T07:27:00","slug":"fault-report","status":"publish","type":"page","link":"https:\/\/gc.hgc.jp\/en\/util-info\/fault-report\/","title":{"rendered":"Fault Report"},"content":{"rendered":"\n<h3>Status of login node<\/h3>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=12\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=10\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=19\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=8\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=6\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=4\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<h3>Status of home and archive disks<\/h3>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=16\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div style=\"position:relative;width:18%;height:0;padding-top:9%;display:inline-block;\"><iframe style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" src=\"https:\/\/scstat.hgc.jp:3001\/d-solo\/u0YvIvRGk\/operating-status?orgId=1&amp;theme=light&amp;panelId=18\" allow=\"fullscreen\"><\/iframe><\/div>\n\n\n\n<div id=\"rdp-we-main\" data-resource=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/id\/1459\">\n<div id=\"rdp-we-globalWrapper\">\n\t\t<div id=\"rdp-we-column-content\">\n\t\t\t<div id=\"rdp-we-content\" class=\"mw-body\" role=\"main\">\n\t\t\t\t<a id=\"rdp-we-top\"><\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div id=\"rdp-we-bodyContent\" class=\"mw-body-content\">\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t<!-- start content -->\n\t\t\t\t\t<div id=\"rdp-we-mw-content-text\" lang=\"ja\" dir=\"ltr\" class=\"mw-content-ltr\">\n\n<h2><span class=\"mw-headline\" id=\"Recent_failures\">Recent failures<\/span><\/h2>\n<h3><span class=\"mw-headline\" id=\"Apr_23.2C_2026\">Apr 23, 2026<\/span><\/h3>\n<p>We will be performing maintenance because the cache area on the archive disk is running low. During maintenance, you will not be able to write to or recall data from the archive disk.\n<\/p><p><code>From 18:45, April 23, 2026 - <\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Apr_21.2C_2026\">Apr 21, 2026<\/span><\/h3>\n<p>A power outage has occurred at The Institute of Medical Science. SHIROKANE is unavailable during the following time period, but it has been restored now.\n<\/p><p><code>From 11:17, April 21, 2026 - 21:15, April 21, 2026.<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Apr_6.2C_2026\">Apr 6, 2026<\/span><\/h3>\n<p>A failure occurred in archive disk at the following time, but it has been restored now.\n<\/p><p><code>From 09:00, April 5, 2026 - 16:10, April 6, 2026.<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Mar_26.2C_2026\">Mar 26, 2026<\/span><\/h3>\n<p>A failure occurred in snx1.hgc.jp at the following time, but it has been restored now.\n<\/p><p><code>From 08:45, March 26, 2026 - 12:05, March 26, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Mar_24.2C_2026\">Mar 24, 2026<\/span><\/h3>\n<p>A failure occurred in snx1.hgc.jp at the following time, but it has been restored now.\n<\/p><p><code>From 14:40, March 23, 2026 - 15:00, March 24, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Mar_2.2C_2026\">Mar 2, 2026<\/span><\/h3>\n<p>A failure occurred in archive disk at the following time, but it has been restored now.\n<\/p><p><code>From 21:00, February 28, 2026 - 15:50, March 3, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Feb_16.2C_2026\">Feb 16, 2026<\/span><\/h3>\n<p>A failure occurred in rshare1 at the following time, but it has been restored now.\n<\/p><p><code>From 09:03, February 16, 2026 - 18:36, February 16, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Feb_10.2C2026\">Feb 10,2026<\/span><\/h3>\n<p>During the following time period, all users were unable to perform AGE-related operations such as qlogin and qsub. Service has now been restored.\n<\/p><p><code>From 11:55, February 10, 2026 - 13:25, February 10, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Feb_2.2C2026\">Feb 2,2026<\/span><\/h3>\n<p>A failure occurred on the DB server, causing an inability to connect to the MongoDB database during the following time period. Service has now been restored.\n<\/p><p><code>From 17:00, February 2, 2026 - 17:10, February 2, 2026<\/code>\n<\/p>\n<h3><span class=\"mw-headline\" id=\"Jan_30.2C2026\">Jan 30,2026<\/span><\/h3>\n<p>A failure occurred on the DB server, causing temporary unavailability of connections to certain databases (Virtuoso, MongoDB) and the qreport command during the following time period. Service has now been restored.\n<\/p><p><code>From 16:00, January 30, 2026 - 17:50, January 30, 2026<\/code>\n<\/p><p><a rel=\"external_link\" class=\"external free\" href=\"https:\/\/gc.hgc.jp\/util-info\/fault-report\/\" target=\"_new\">https:\/\/gc.hgc.jp\/util-info\/fault-report\/<\/a>\n<\/p>\n<h2><span class=\"mw-headline\" id=\"Past_failures\">Past failures<\/span><\/h2>\n<ul><li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2025\" title=\"en\/fault report 2025\" target=\"_new\" class=\"wiki-link\">en\/fault report 2025<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2024\" title=\"en\/fault report 2024\" target=\"_new\" class=\"wiki-link\">en\/fault report 2024<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2023\" title=\"en\/fault report 2023\" target=\"_new\" class=\"wiki-link\">en\/fault report 2023<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2022\" title=\"en\/fault report 2022\" target=\"_new\" class=\"wiki-link\">en\/fault report 2022<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2021\" title=\"en\/fault report 2021\" target=\"_new\" class=\"wiki-link\">en\/fault report 2021<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2020\" title=\"en\/fault report 2020\" target=\"_new\" class=\"wiki-link\">en\/fault report 2020<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2019\" title=\"en\/fault report 2019\" target=\"_new\" class=\"wiki-link\">en\/fault report 2019<\/a><\/li>\n<li> <a href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/en\/fault_report_2018\" title=\"en\/fault report 2018\" target=\"_new\" class=\"wiki-link\">en\/fault report 2018<\/a><\/li><\/ul>\n\n<!-- \nNewPP limit report\nCached time: 20260507093110\nCache expiry: 86400\nDynamic content: false\nCPU time usage: 0.016 seconds\nReal time usage: 0.016 seconds\nPreprocessor visited node count: 47\/1000000\nPreprocessor generated node count: 52\/1000000\nPost\u2010expand include size: 0\/2097152 bytes\nTemplate argument size: 0\/2097152 bytes\nHighest expansion depth: 2\/40\nExpensive parser function count: 0\/100\n-->\n\n<!-- \nTransclusion expansion time report (%,ms,calls,template)\n100.00%    0.000      1 - -total\n-->\n\n<!-- Saved in parser cache with key supcomwiki:pcache:idhash:1459-0!*!0!!ja!*!* and timestamp 20260507093110 and revision id 22960\n -->\n<\/div><div class=\"printfooter\">source:  <a rel=\"external_link\" class=\"external\" href=\"https:\/\/supcom.hgc.jp\/internal\/mediawiki\/id\/1459\">https:\/\/supcom.hgc.jp\/internal\/mediawiki\/id\/1459<\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t<!-- end content -->\n\t\t\t\t\t\t\t\t\t\t<div class=\"visualClear\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<!-- end of the left (by default at least) column -->\n\t\t<div class=\"visualClear\"><\/div>\n\t\t\t\t\t\n\t\t<\/div>\n\t\t<\/div><!-- #rdp-we-main -->\n","protected":false},"excerpt":{"rendered":"<p>Status of login node Status of home and archive disks<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1740,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-templates\/child-menu.php","meta":{"_locale":"en_US","_original_post":"https:\/\/gc.hgc.jp\/?page_id=1298"},"_links":{"self":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1733"}],"collection":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/comments?post=1733"}],"version-history":[{"count":8,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1733\/revisions"}],"predecessor-version":[{"id":3579,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1733\/revisions\/3579"}],"up":[{"embeddable":true,"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/pages\/1740"}],"wp:attachment":[{"href":"https:\/\/gc.hgc.jp\/wp-json\/wp\/v2\/media?parent=1733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}